Pricing FAQ

Expert care, made affordable

Here are some examples of how to customize your treatment cost.*

Is treatment covered by insurance?

As all sessions are conducted with a registered therapist (psychotherapist, registered social worker, psychologist), you may be eligible for partial reimbursement under extended health benefits, depending on your employer or insurer's coverage limits. We will provide you with the necessary documentation to seek reimbursement from your insurance provider.Is Caire covered by insurance?

Caire does not accept insurance at this time. However, some clients are able to get reimbursed by their insurance provider. After your first virtual visit, we can provide you with a “superbill” —an itemized invoice— that you can submit.

If you would like to check with your insurance provider about possible out-of-network reimbursement up to $650, here are the billing codes that we use in that invoice:

99204 - 45 min initial consult ($400) 
99214 - 25 min med mgmt. after Virtual Visit #1 ($250)

Does my HSA/FSA cover Caire treatment?

As some Caire treatment services could be considered qualified expenses, it may be possible to utilize HSAs or FSAs to pay for treatment. To determine if these services are covered, try and utilize these cards during the checkout process.

If you’re unable to make a payment with these methods, check with the card’s processor, as eligible expenses are ultimately determined by them.

If treatment isn’t for me, will I be refunded?

Caire is able to offer refunds only in specific cases. If you’re disqualified for treatment by a Caire Clinician, you will receive a 100% refund.

‍Any additional questions on cancellations and/or refunds should be directed to your Caire Guide, who can assist you with account-related inquiries.